CORONAVIRUS (COVID-19): INFORMATION FOR CLASS ATTENDANCE:

We are fundamentally changing the way we operate The Whiteway Studio. The Coronavirus outbreak has forced us all to re-think and re-evaluate how we go about our daily lives. We must embrace a new, and improved, “normal” that protects both people and businesses from the devastating effects of the virus.

We, therefore, plan to introduce measures to keep our Clients and Practitioners as safe as possible. The Whiteway Studio will ensure that the facility does not get overcrowded and that social distancing can be adhered to whilst providing the best possible service.

Amid concerns around the continued spread of coronavirus (COVID-19), and in accordance with Public Health England recommendations, we are operating business as usual for the foreseeable future. We, at The Whiteway Studio wholeheartedly recognise that we play an important role for our community. We remain committed to doing everything reasonably possible to continue supporting our friends and clients during these challenging times.

We are intending to remain open but and are taking additional steps so that everyone can observe new behavioural disciplines with respect to social distancing. Following the advice from UK Government to observe social distancing rules we are making additional changes within our studio. 

 

IMPORTANT CHANGES WHEN USING THE WHITEWAY STUDIO:

As you know, we have significantly increased cleaning and hygiene protocols within the studio facility. To ensure we continue to provide everyone with a safe place to exercise and specifically to provide for social distancing we are making some further changes:

  • We recommend waiting in the car or car park prior going into the studio.

  • Bring your own mat, flex bands, blocks, large/small stability ball, foam rollers, etc.

  • We will only allow a maximum of 6 people at a time in the class for both Pilates and TRX.

  • Entering via the front door and exiting the Studio via the side door, directly onto the car park. Creating the flow through (one way) system.

  • With more people having to work from home, we are amending our “Weekly Class Timetable” and considering putting on additional daytime classes to spread numbers more thinly in class and to accommodate this change in lifestyle and work routine. Please let us know what suites you.

  • Pilates equipment, all equipment to be cleaned after class. If possible bring your own mat, flex-band, blocks, stability ball, foam roller, etc.

  • TRX, all equipment to be cleaned after class. If possible bring your own TRX, mat, water bottle, gloves, etc.

  • Certain items of equipment will be temporarily removed from use, to ensure the minimum 2 metre social distance, as advised by the Government, is maintained

  • We are currently investigating how to incorporate an online class alternative for people that are unable to visit the studio.

ADDITIONAL STEPS WE RECOMMEND YOU TAKE

We know that for many of you the gym is an important part of your lifestyle and, staying fit and well is now more important than ever. If you do wish to keep training, please follow these simple steps:

  1. Ensure you are well enough to exercise. If you are showinG ANY Symptoms of Coronavirus, please stay away from the studio.

  2. When in the studio, leave a 2 metre distance between you and other members, to ensure that we all respect the need for social distancing.

  3. Use the hand sanitiser when entering our studio.

  4. Continue to take extra care to protect yourself and others while in the studio, using the additional hygiene measures we already have in place.

We will continue to do what we can to provide you with a safe and hygienic place to exercise.  Given the on-going uncertainty we may need to make further changes and we will update you if this is the case.

Thank you for your continued support and patience as we work this through.

Let’s work together to keep ourselves safe and well.

 

policies

TERMS & CONDITIONS

Please consult your physician before beginning an exercise programme. If at any point during the class you begin to feel faint, out of kilter, or have physical discomfort, you should stop immediately. By booking a class or studio session with The Whiteway Studio either by cheque or cash, you are agreeing to the terms and conditions as set out below. We want you to enjoy and benefit from your exercise classes. The terms and conditions below are set out to enable this and to safe-guard our classes. By booking classes you will receive from us:
• Expert, experienced teaching from fully qualified teachers.
• Small classes to enable the quality of instructor attention needed to achieve best results for each individual.
• A flexible class timetable that continues through end-of-term and public holidays.
• The benefit of our 'Make-up Class' arrangement. Please review with individual Teachers.


PILATES & TRX CLASSES: new clients are required to print and fill out the Health Screening Form below and bring it to your first class.

Payments, Cancellations & Refunds

Places in all classes are not confirmed until payment is received. If you choose to pay by cheque or cash, your place is only secure once we have received it and notified you of receipt. A session may be charged for where cancellation or the rescheduling of a session is not made at least 24 hours prior to the booked time. All monthly payments for classes, once booked, are non-refundable, non-changeable and not transferable to another person. If there are not enough people booked into the class to run it for the term, we reserve the right to cancel the class. A full refund will be given.

These terms are applicable to everyone in all circumstances.

Thank you for your understanding.

Equipment

Unfortunately, due to the COVID 19 situation, we are no longer able to supply equipment for classes.
Clients should arrive at class with their own mat, blocks, flex bands, et cetera, to class.
Pilates classes sometimes include the use of accessory equipment, for example, large and small stability balls, foam roller and resistance tubing, etc. Notice will be given of such classes and your instructor can also advise on the type and specification of equipment to help you should you need assistance.

Liability Release

• I understand that my teacher is a qualified and insured Pilates, Yoga and/or studio teacher.
• I understand that The Whiteway Studio is in no way responsible for the safekeeping of my personal belongings while I attend class.
• I will tell the teacher of anything painful / unusual I experience in the class and between classes.
• I will stop doing the exercise if I or s/he thinks I need to, or follow the alternatives my teacher gives me.
• I understand my teacher may offer me professional advice relating to my ability to exercise and s/he may consider it unprofessional to continue to teach me if I do not wish to follow that advice.
• I will keep my teacher updated on any changes in my medical condition.
• I understand that all exercise carries a risk and I voluntarily participate in The Whiteway Studio classes with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against The Whiteway Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
• If you are struggling with anything in your class, have any problems or concerns, do please let us know as soon as you can, and we will do our best to help.
• We reserve the right to change the advertised teacher if the teacher is unavailable due to illness or unforseen circumstances.

Pilates And TRX: Absence & 'Make-up Class' Arrangement

We are not able to offer a refund for missed classes. However, we do offer a ‘make-up’ class policy, which means that it is possible attend another class with your teacher, of a similar level, and make up any missed classes. It is also possible attend a ‘make-up’ class in advance. Just let us know your arrangements and we'll try our best to accommodate you. Also, please let us know in advance if you are going to be absent, so that someone else can ‘make-up’ in your place that week. And, vice versa. This is a courtesy arrangement and we ask that you only to make use of it if you really need to miss a class. You can ‘carry over’ classes that you have missed into the next monthly block of classes only as an addition to your regular classes.

Please review with your Teacher regarding their specific policies.

Lost Property

The Whiteway Studio has been made as safe as we can, but your belongings are left in the studios at your own risk. We cannot be held responsible for anything lost or stolen. If you think you have left something at the studio, do let us know and we will endeavor to find it for you.

Thank you for agreeing to our terms & conditions